Setting up an online chat in Convead

To enable or disable an online consultant, and to customize its appearance and features, go to “Settings” > “Modules” > “Live chat”.

Go to this section and you will see that here you can:

• enable or disable chat
• set the sounds that managers and visitors will hear when an incoming message is received
• set the location and color of the chat icon
• upload a photo of the offline assistant – a picture that will be displayed when all your managers are offline
• write titles and messages for online and offline mode